Fixing “Windows Help and Support has stopped working”

Sometimes Windows gives the error message :

Windows Help and Support has stopped working – A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

The Help and Support center stops to function after this. Here’s how to resolve it.

Open up the command prompt by going to Start>Run>cmd. Type the following commands one by one :

net stop helpsvc
cd /d %windir%\pchealth\helpctr
rd packagestore /s /q
cd binaries
start /w helpsvc /svchost
netsvcs /regserver /install

After doing this, open the Task Manager by pressing [Ctrl]+[Alt]+[Del]. Go to the Processes tab, select the following process and stop them by pressing the [Del] key.

helpsvc.exe
helphost.exe
helpctr.exe

Start the command prompt again, and type in :

net start helpsvc

Windows Help and Support should be back to it’s previous self again.

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