Sometimes Windows gives the error message :
Windows Help and Support has stopped working – A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
The Help and Support center stops to function after this. Here’s how to resolve it.
Open up the command prompt by going to
Start>Run>cmd. Type the following commands one by one :
net stop helpsvc
cd /d %windir%\pchealth\helpctr
rd packagestore /s /q
start /w helpsvc /svchost
netsvcs /regserver /install
After doing this, open the Task Manager by pressing [Ctrl]+[Alt]+[Del]. Go to the Processes tab, select the following process and stop them by pressing the [Del] key.
Start the command prompt again, and type in :
net start helpsvc
Windows Help and Support should be back to it’s previous self again.