Fixing “Windows Help and Support has stopped working”


Sometimes Windows gives the error message :

Windows Help and Support has stopped working – A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

The Help and Support center stops to function after this. Here’s how to resolve it.

Open up the command prompt by going to Start>Run>cmd. Type the following commands one by one :

net stop helpsvc<br /> cd /d %windir%\pchealth\helpctr<br /> rd packagestore /s /q<br /> cd binaries<br /> start /w helpsvc /svchost<br /> netsvcs /regserver /install

After doing this, open the Task Manager by pressing [Ctrl]+[Alt]+[Del]. Go to the Processes tab, select the following process and stop them by pressing the [Del] key.

helpsvc.exe<br /> helphost.exe<br /> helpctr.exe

Start the command prompt again, and type in :

net start helpsvc

Windows Help and Support should be back to it’s previous self again.